|
The second list is longer
Every week now, someone asks me a version of the same question: am I falling behind on AI? They’ve seen the headlines, the LinkedIn victory laps, the colleague who apparently automates everything. And they’ve quietly concluded that everyone else got a manual they missed.
Here’s my honest answer, after twenty years of watching workplace technology arrive: you’re not behind. The hype is. Because what actually matters about working with AI fits in two lists — and neither of them changes when the tools do.
AI helps you: ✍️ Draft · 📄 Summarise · 📊 Analyse · 💡 Create
You provide: 🧠 Judgement · ❤️ Empathy · 🤝 Relationships · ⚖️ Ethics · 🎯 Decisions
Notice the shape of it. AI’s list is production — the making of words, summaries and starting points. Your list is meaning — what’s true, what’s right, what’s kind, what happens next. And your list is longer on purpose. You bring more to the table. That’s the point.
One more thing the lists teach: every AI-assisted task worth doing runs Human → AI → Human. You frame the work. AI contributes. You verify, complete and decide. Nearly every AI disaster you’ll ever hear about is a missing bookend — nobody framed the task, or nobody checked the result before it went to the boss. The middle was never the risky part.
That’s the thinking behind the new Knowledge Worker Playbooks — the same promise as the rest of the Knowledge Base, pointed at AI: one card, one real task, five minutes, no hype. Start anywhere. The lists travel with you.
|